Got the mug in perfect order. Just what he wanted. Thanks.

Dear Elaine, Many thanks for your quick reply, and for sending a replacement.

Print received and recipient 'over the moon delighted' with it!! Thank you so much.

I would like to thank you very much for your assistance in helping to get the print framed and delivered to us in time with such short notice given. Our colleague was delighted with it and it was a very well received leaving present. Thank you again.