Hi David, Thank you for your quick and very helpful response. I will look forward to seeing the replacement. Thanks again.

Thanks for your email and speedy resolution. Much appreciated and speaks to your excellent customer service.

Sorry I forgot to let you know that my print arrived very quickly after your email. I love it and think it's the perfect present for my Dad's birthday so thanks very much for the service.

Hi Elaine , thank you so much for this. It really has been a fantastic service from you. Thanks again for all your help, it is appreciated.